The Beauty and the Tip
What motivates clients to tip?
In the Hotel Industry, tipping is an important practice as it significantly supplements employees’ wages.
According to a researcher, expert on tipping practices, there are basically five motivations for tipping :
- To help employees
- To get future service
- Out of a sense of duty
- To avoid disapproval (clients do not want employees to think badly of them)
- To show off